Payment Policy
Payment Policy
About Credit/Debit Card
For consistent and transparent handling: We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. All store prices and checkout charges are stated in U.S. dollars (USD). The payment options actually available for an order are displayed securely at checkout.
For straightforward customer guidance: Payment information is encrypted and processed by Shopify and authorized payment providers. Lava Lamp does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.
For a clear statement of our approach: Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.
To set clear customer expectations: Taxes are charged when required by applicable law and are calculated or displayed during checkout. We do not promise a fixed tax exemption.
For practical reference and transparency: Approved refunds are returned to the original payment method within 5–10 business days after return inspection and approval. A bank or card issuer may need additional time to post the credit. Payment questions may be sent to Support@lavalrme.shop or 5129837013.
Merchant Contact Details
Legal business: Lava Lamp
Trading name: Lava Lamp
Support email: Support@lavalrme.shop
Customer care phone: 5129837013
Merchant address: 156 Dunlap Dr, Mobile, Alabama, 36602, United States